1 Star
It took two weeks to arrive and now you have sent me the wrong colour
At K & A Baby we want to make things as easy as possible for you when it comes to deliveries and returns with us.
Free Delivery is available for all orders over £30.
Delivery Service | Order Price | Cost Of Delivery |
Next Day | £0 - £9.99 | £6.49 |
Next Day | £10.00 + | £5.49 |
Next Day Free | £40 + | |
Express Delivery | £0 + | £3.49 |
Standard Delivery |
£0 -£9.99 |
£4.49 |
Standard Delivery |
£10 + |
£3.49 |
For all deliveries we use a variety of options to get your products to you at the right speed and cost for you.
At the checkout you will see a variety of options for Express, Next Day & Standard.
Express 1-2 Days is usually dispatched Royal Mail
Next Day Delivery will be either DPD or DHL.
Royal Mail service is a tracked service on either a 24 or 48 Hour delivery.
We dispatch 5 days a week. Monday - Friday.
Cut Off Times
Our cut off for next day order is 10am.
Items Sent Free Delivery
Free delivery is shipped either through Royal Mail 48 Hour or if depending on the item you may qualify for DPD next day. Your tracking will be updated to reflect which service is been provided. Some larger items or larger deliveries may be shipped directly from our supplier or via courier at no extra cost.
We want you to be completely happy with your purchase and also give you peace of mind should you change your mind for any reason. Just get in touch for a returns authorisation or quick and easy returns Returns must be advised within 28 day(s) of purchase.
If your item has being received damaged then please contact us and we will provide instructions on either a replacement or refund. (This does not affect your statutory rights.)
On some lines for hygienic reasons we can not accept a return if the product has been opened and/or used, unless the product is faulty. These lines are listed below.
Please do check with one of our friendly team if you have any questions.
It took two weeks to arrive and now you have sent me the wrong colour
Although my original item was discontinued the staff were very good at keeping me updated on the arrival times of the replacement and then informing me when dispatch. Would definitely use again
Absolutely brilliant product would never use any different brand
So happy
We've been using these MAM nighttime dummies at each stage and they're great. Nice design and really handy that they glow in the dark!